We are planning to reboot the machine hosting your VPS at approximately 12:30am PST on November 21, 2016, in order to upgrade it to the most recent version of Xen. This is necessary because the new version includes a fix for a newly-discovered, critical Xen vulnerability.

For the reboot, your VDS will need to be shut down, then booted back up. We estimate that downtime will last 15-60 minutes.

Problems due to system reboots are exceedingly rare, but to be safe, we recommend that you remotely back up irreplaceable files before the maintenance event.

This incident affected: Extreme and Ultra Ragnarok Hosting

Friday, November 18, 2016

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